TERMS OF SERVICE

First of all, hello, welcome and thank you for taking the time to read this!

By submitting a booking order, you indicate that you agree to these Terms of Service, so I've tried to make them very straightforward but if you have doubts or questions please feel free to e-mail me.

Terms of Payment

Prices and Payment
Free intro calls are free, no fees, no committments.
1HR sessions (100 GBP), Single Edits (150 or 225 GBP) and Web Edits’ (500 GBP) payments are upfront.
For New Websites (1500 GBP) the payment is 50% upfront and 50% at delivery.

Payment methods
All online payments ( 1HR sessions and Single Edits) are securely made via PayPal.
For Web Edits and New Websites the payment is via bank transfer after agreement.

Taxes
The price that you see on this website is the final price, no additional VAT or other taxes will be charged.

Receipts and Invoices
For 1HR Sessions and Single Edits a receipt for your payment will be issued and sent to you after your order.
For Web Edits and New Websites an invoice will be issued and sent to you after you'll agree on all features, price, payment method, details and delivery date that will be sent to you in a written form.

Turnaround Time

1 to 1 Consults
Free Intro Calls and 1 HR Sessions will be delivered on the day and time that you have selected on the booking form. You will be able to select the time in your time-zone before booking.

Single Edit
The initial free calls for Single Edits will be delivered on the day and time that you have selected in the booking form, while the Edit will be delivered within your chosen Turnaround Time (5 or 2 business days).
Please remember that the Turnaround Time will start after I will have received all the material (It's hard to make an Edit without pictures!).

Web Edits and New Websites
The initial free calls for Web Edits and New Websites will be delivered on the day and time that you have selected in the booking form, while the following sessions will be proposed to you with a calendar of possible options, should you decide to continue with the work.
Web Edits and New Websites will be delivered on a case by case basis but always within the agreed Turnaround Time (the timeframe for a Web Edit is normally in the range of 7 / 10 business days, the one for a New Website can vary from 3 weeks to 4 weeks).
Should you decide to carry on with the work after the initial free call, a detailed summary of what to send and how to send it will be e-mailed to you along with the agreement.

Policies

Cancellation Policy
If you can't make it for the session you have booked, please cancel or re-schedule within 24 hours before your appointment. For all pay services, I do accept cancellations at any time prior payment. Please contact me if you have any problems with your order.

Re-scheduling policy
For all calls (Pay Sessions and Free Intro Calls) you have the possibility to re-schedule the appointment yourself from the Booking confirmation e-mail within 24 hours before your appointment.
If for extraordinary circumstances I won’t be able to take your call at the scheduled time I will e-mail you in advance and will offer you the first available options.

Privacy Policy
This website doesn't collect visitors' IP addresses and doesn't place any cookie on their devices. Also, I don’t have a Newsletter, so you won’t receive one. For the personal data that you will give me, I will only use your billing address and contact information:
•   To communicate with you about your booking
•   To fulfil your order
•   For legal reasons (such as paying my taxes)

Non-Disclosure Policy
All personal information and material that you’ll share with me by any means of communication will remain 100% confidential, will not be shared with third parties under any circumstances and are fully covered by an implicit Non-Disclosure agreement.

Copyright Policy
Your pictures, texts, images and material stay (of course) yours. These Terms don't give me any rights to your material except the work to do for you, specifically described in the Services. For all promotional usage, such as displaying the work on my website or other places, a written permission will be asked to you prior to usage.
In the same way, I kindly ask that you own all rights to the material that you will submit and share with me. Please don't submit or share material unless you have the right to do so.

Acceptable Material Policy
• Please don’t submit or share material that threatens, harasses, is abusive, excessively violent, cruel, offensive or obscene.
• Please don’t submit or share material that advocates bigotry or hatred against any person or group based on their race, ethnicity, nationality, religion, gender, gender identity, sexual preference, age or disability.
• Please don’t submit or share material that advocates violence, segregation, exploitation, confinement, killing and submission of animals (any animal).

This, more or less, covers it all
but if you have doubts or questions please just drop me a line and I’ll get back to you asap.

Thank you!

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