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Raffaela Lepanto

Photo Editor & Photography Consultant

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  • FAQ
 

FAQ


 

 

1 TO 1 CONSULTS
 

How does the Call work?

1.  Book your Session
Choose your slot from the calendar and send me as many details as you want via the Booking Form (or not). After booking, you will receive an e-mail with your Booking Confirmation, a reminder of the time and day of your Appointment and a Google Meet link for that day / time.
In case you’ll need to change your appointment you will be able to re-schedule directly from the e-mail itself.

2.  Let’s talk!
Just click on the Google Meet you have received in the Booking Confirmation e-mail and call me at the time that you have chosen. We’ll start with anything that seems important to you, and take it from there; we will have the time to ask each other questions, to brainstorm about possibilities, to envision a strategy. If you have specific issues that you want to address, have a list ready and we’ll tackle them in order of importance.

3.  Let’s share! ( screen & workspace)
The best way to talk about your photography is while we are both watching the same things together, at the same time. If you do have material that you want to show to me, you can send me the link in the booking form or during the session and I will share my screen with you so that we can view it together.

4.  What next?
If you think our chat was useful to you and you wish to carry on working together, you are welcome to book other sessions or services for the first available slot or in a later moment. For multiple sessions I do offer discounted packages; just let me know and I’ll send you more details.

Is Google Meet reliable?

Absolutely, not only it is free but it gives also the possibility to share the screen and workspace. Minor problems of course can happen, but usually with a good connection Google Meet is very reliable. To improve quality further, plug your computer in.

Can we use the phone instead?

If you want to talk about things that don’t need sharing the screen, and prefer to call me instead, a phone call can be organized. But again, Google Meet is completely free, and works really well. Just saying.

When will I pay?

1 HR Consults Payment (100 Euros) is at the moment of booking, via Paypal.
Free Intro Calls for other services (Single Edit, Web Edit and New Website) are - as the word says - free, so you won’t pay.

May I cancel or reschedule my booking?

I do accept cancellation at any time prior payment. In all cases ( both for pay sessions and free intro calls) you can always re-schedule within 24 hours before your appointment directly from the Booking confirmation e-mail.

Any remaining doubts or questions? Just get in touch! 

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